Need a hand?
Tickets are how you reach the team. Pick what it's about, say what happened, and someone picks it up.
Quick answers
How do I join a playtest?
Every playtest is on the events page with its times. Join the Discord, link your Minecraft account, and you're on the allowlist for the next one.
Do I need mods or a launcher?
No. Everything runs on the vanilla client. Add the server and join.
How do I link my Minecraft account?
Account → Connections. Sign in with Microsoft once and we keep the username and UUID.
I was warned or banned. What now?
Account → Standing shows every case against you and lets you appeal each one. You get one appeal per case, and a moderator replies in the ticket.
Someone is cheating or harassing people.
Report them. Give their username or Discord tag, what happened and when. Screenshots help.
Yours isn't here?
Ask us in a support ticket.
Want a faster answer? Ask in the Discord.
The community and the team are both there. Tickets are for anything that needs a record, a decision, or your account.
